Order Processing Time
* We process orders within 1-2 business days (excluding weekends and public holidays) after payment confirmation. Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and order size. Estimated delivery times within Pakistan:
*We offer same day delivery in Lahore
Major Cities: 2-4 business days
Other Areas: 4-7 business days
Please note that delivery times may be subject to delays due to weather conditions, courier issues, or other unforeseen circumstances.
Shipping Carriers
We use reliable courier services such as TCS, Leopard Courier, Trax , M&P, and Pakistan Post to ensure safe and timely delivery.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email or SMS, allowing you to monitor your shipment in real-time.
Cash on Delivery (COD) Availability
We offer Cash on Delivery (COD) in most areas across Pakistan. If COD is unavailable in your location, we will notify you before processing your order.
Shipping Restrictions
We currently ship across Pakistan. If you are located in a remote or restricted area, please contact us for assistance before placing an order.
Lost or Delayed Shipments
If your order is delayed or lost in transit, please contact our support team at [workspacewalay@gmail.com]. While we will assist in tracking your package, we are not responsible for courier-related delays or lost shipments.
Returns & Exchanges
For information on returns and exchanges, please refer to our Return Policy [link to return policy].
If you have any further questions, feel free to reach out to us at [workspacewalay@gmail.com]